Choose the correct digital lock for your house
1) Mortise Lockset (Commonly seen lockset in Singapore)
Recommended Models (replace whole lockset)
Optional Models (install above existing lockset)
2) Roller Mortise Lockset (Commonly seen in condominium)
Roller Ball Design
3) Grip Handle Deadbolt Lockset
Recommended Models (install above existing lock)
4) Metal Gate Lock
Recommended Models
5) Glass Door Lock
Recommended Models
6) Check Dimension
Frequently Asked Questions
What batteries should be used for the digital locks?
Normally 4 AA size batteries are used for the locks.
How will I know if the batteries are 'low batt'?
There will be a LED indicator shown on the screen of the lock indicating low battery.
What if I forget to change the batteries and the power is totally flat?
1) Inside the house - manual over-ride knob to unlock the door.
2) Outside of the house, use a 9V battery and place it to the pinout at the lock to charge it temporarily to activate the lock so you can key in your pin number to enter the house.
What happens if I lose 1 of the card for my digital lock?
If you lose 1 of them, you will need to take the remaining cards and re-program it with your lock, the lost card which is not newly programmed will be in-effective.
Can I unlock gate and door lock with just 1 card?
Yes, it is possible.
How long is the warranty period?
The warranty period is 2 years against manufacturer's defect.
There is also 24/7 emergency support.
Subject to any statutory provisions to the contrary, this Warranty excludes any and all claims for loss or damage suffered through the use of or resulting from the non – operation or ineffective operation of the product or any part thereof including loss or damage to furniture, carpets, walls, foundations and property of whatsoever description or any other consequential loss or damage either directly or indirectly due to negligence, loss of use, malfunction, defect, damage, breakdown or leakage from the product whatsoever and howsoever arising.
Subject to any statutory provisions to the contrary, the liability of Smart Home for any loss or damage arising directly or indirectly from any defects in the product supplied (whether caused by negligence or otherwise) or for loss or damage suffered through the use of or resulting from the non – operation or ineffective operation of the product or any part thereof shall be limited to the replacement or repair of such product or part thereof or to damages not exceeding the invoice value of said product at the option of Smart Home.