Thank you for purchasing Astro automatic laundry hanger system.
All laundry hanger system comes with 5 year warranty for the motor.
Warranty Terms
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Proof of purchase is required when making a claim under this warranty. The warranty is in respect of the laundry system installed at the address indicated on the receipt or invoice and shall under no circumstances be transferred or assigned to any 3rd party.
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The Buyer shall promptly report to Smart Home within the Warranty Period any defects in the laundry system resulting from faults in product or workmanship. Smart Home will repair or replace any defective component or ceiling fan which falls under the Warranty Period. All claims must be made within the respective Warranty Period.
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The automatic laundry system must be installed in accordance with Smart Home installation instructions, supplied with the laundry system, and installed by a certified professional.
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Where a failed component of the laundry system is replaced under Warranty, the balance of the Warranty period will remain effective. The replaced part does not carry a new warranty.
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This Warranty becomes null and void if any parts of the laundry system has been dismantled and re-installed, parts changed or repaired by any person other than an authorized technician or agent of Smart Home.
Component
Warranty Period
Works
1st year - repair or replace by Smart-Home without any cost to owner.
Up-down motor
(Item installed by Smart-Home)
5 years
2nd year onwards - free motor replacement.
Transport and labour will be charged by Smart-Home.
All other parts
(Item installed by Smart-Home)
1 year
Repair or replace by Smart-Home without any cost to owner.
Warranty Exclusions
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Repair and Replacement will be carried out as set out in the Smart Home Warranty set out above but the following exclusions may cause the laundry system warranty to become void or result in the owner being responsible for a service charge and / or the cost of parts.
Damage, accidental or otherwise, to the laundry system or any other component, including : acts of God, failure due to misuse, neglect or poor maintenance; incorrect installation; normal wear and tear; corrosion, rusting or stains; attempts to repair the laundry system other than by Smart Home or its authorized agent;
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Subject to any statutory provisions to the contrary, this Warranty excludes any and all claims for loss or damage suffered through the use of or resulting from the non – operation or ineffective operation of the laundry system or any part thereof including loss or damage to furniture, carpets, walls, foundations and property of whatsoever description or any other consequential loss or damage either directly or indirectly due to negligence, loss of use, malfunction, defect, damage, breakdown or leakage from the laundry system whatsoever and howsoever arising.
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Subject to any statutory provisions to the contrary, the liability of Smart Home for any loss or damage arising directly or indirectly from any defects in the laundry system supplied (whether caused by negligence or otherwise) or for loss or damage suffered through the use of or resulting from the non – operation or ineffective operation of the product or any part thereof shall be limited to the replacement or repair of such laundry system or part thereof or to damages not exceeding the invoice value of such laundry system at the option of Smart Home.